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Professionals

Professional Collaboration:

At Wekiva Springs we value our relationships with referring professionals, and understand that open communication is vital to a patient’s successful transition between providers. When you refer a patient to Wekiva Springs, it is our commitment to keep you involved in the patient’s treatment, and to work together with you to ensure proper continuity of care. Our multidisciplinary team approach includes not only our clinical staff, but you as an important member of the team. This highly collaborative process is the cornerstone of treatment at Wekiva Springs.

Throughout the patient’s treatment stay, we will be happy to provide you with feedback as frequently as you desire and in whatever form is most convenient for you. In addition, you will have the option of participating in the treatment team meetings via telephone, should you so desire. Our unique approach to ongoing treatment planning also involves the patient as an important member of the team, and thus the patient is invited to participate in these meetings as well.

Aftercare Planning:

As a continuation of this collaborative process, we are committed to including referring professionals in all aspects of aftercare planning and value any recommendations that you may have. If at any time during the treatment process you require additional information, our administrative team is available to ensure that your needs are met.

Admissions:

Our Admissions staff is available 24 hours a day to answer any questions that you or your client may have. In addition, the admissions consultants will be happy to assist you and your client in navigating the insurance process, beginning with verification of benefits. We will then be able to provide you with a realistic picture of what insurance may or may not cover. For more information regarding insurance coverage and financial arrangements, click here.

Professional Referral Network:

Our successful partnership with referring professionals has resulted in a comprehensive referral database, which our clinicians access when making referrals for those patients who may not have a prior relationship with clinicians in their area. In addition, this database is accessed daily by our Admissions team, who frequently provide referrals over the phone. It is our goal to also serve as a resource to physicians, therapists, hospitals, and other treatment providers who may be looking for specific services for their clients.

If you would like to be added to our Professional Resource database, you may do so by contacting the Admissions Department directly, or by submitting your information via the attached secure online form. You will then be contacted by one of our Marketing and Business Development Representatives for further information.

Help is Just a Phone Call Away

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 904.296.3533. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.

Wekiva Springs - 3947 Salisbury Rd., Jacksonville, FL 32216 - Phone: 904-296-3533

Wekiva Springs will ensure that no person is discriminated against based on age, color, race, creed, religion, national origin, gender, sexual orientation or on the basis of disability in admission to, participation in or receipt of the services of any of our programs and activities. Wekiva Springs is a treatment facility specializing in the treatment of adults. Wekiva Springs, because of its specialization of services, has restrictions on age. Wekiva Springs is a fully handicap accessible facility.